Telefónica I+D (R&D) and SEAT joint initiative to integrate Information Technologies on the automobile using multimodal interfaces with a focus on security, communication and entertainment.
Security was particularly important, following EU directives to reduce road accident’s deaths through early-warning systems, and wireless communication (an important point for Telefónica) and in-car entertainment were secondary objectives.
The result was a prototype which could trigger an emergency call in case of accident, delivering extra information wirelessly to the emergency center. The onboard system doubled as a communications and entertainment system, operated through multimodal (touch and voice) interfaces.
Met with stakeholders and researched usability, particularly regarding onboard, touch and voice systems, which led me to design the touch interface for the eCar, including its Information Architecture.
Simple wireframes were created with Powerpoint to illustrate the different screens, which were later implemented in the final prototype.
As a secondary result, a “Usability Guide for Onboard Systems” was created which recorded my research on usability in the subject, and was a reference for later teams working on onboard systems at Telefónica.
What I got
- An introduction to Usability and Information Architecture.
- Experience with onboard systems and touch and voice interfaces.
- Met with Usability teams working at other branches of Telefónica.
After going through research and prototype stages the system was presented by Telefónica at Mobile World Congress 2009 under the name “TIC Box”.